What Happens During Installation?
Before installation, we'll confirm that your chosen air conditioner is suitable for the space, assess the proposed indoor and outdoor unit locations, verify power supply requirements, and identify any site-specific considerations.
Before Installation
We confirm system suitability, review the proposed unit locations and check electrical requirements.
Installation Day
Our licensed technicians unpack, inspect and install your new air conditioning system.
Testing & Handover
We test the system, demonstrate basic operation, tidy the area and provide compliance documentation.
Standard Back-to-Back Installation
Our standard installation package is designed for straightforward single-storey installations where the indoor and outdoor units are positioned close together.
What's Included?
- Confirmation of suitable indoor and outdoor unit positioning
- Assessment of existing power supply and switchboard suitability
- Unpacking and inspection of your new air conditioning system
- Installation of indoor and outdoor units
- Connection of refrigerant pipework, interconnecting cabling and condensate drain
- Installation of isolation switch and dedicated circuit protection where required
- Up to 20 metres of electrical cabling
- Up to 3 metres of insulated copper refrigerant pipework
- Up to 3 metres of interconnecting control cable
- Up to 2.4 metres of ducting/capping to conceal exposed pipework and cabling
- Vacuum testing, commissioning and system start-up
- Operational testing to ensure correct performance
- Demonstration of basic system operation and controls
- Removal of packaging and tidy-up of work area
- Electrical Safety Certificate and relevant compliance documentation
What's Not Included?
The following may require additional quotation or variation approval:
- Non-standard pipe runs exceeding included allowances
- Multi-storey installations
- Switchboard upgrades or electrical rectification works
- Difficult roof, ceiling or subfloor access
- Concrete cutting, core drilling or trenching
- Wall chasing or concealed pipework installations
- Custom brackets, mounting frames or structural supports
- Crane, EWP or specialised access equipment
- Asbestos removal, testing or remediation
- Relocation of existing services or obstructions
- Removal and disposal of existing air conditioning systems unless selected as an add-on
- Painting, plastering, patching or other building repairs
- Additional materials or labour required due to unforeseen site conditions
Not Sure If Your Installation Is Standard?
Every home is different. If you're unsure whether your installation falls within our standard installation scope, simply send us your details via live chat or our Site Inspection & Custom Quote form. Our team will review your requirements and provide a clear, fixed-price quotation with no surprises.